KL Creative Concepts 

DBA Katie Lund Coaching

TERMS OF PURCHASE

Last updated: 10/17/2024

Please read these Terms of Purchase (“Terms”) carefully before completing your purchase of any course, product or program (“Product”) from Katie Lund Coaching (the “Company”, “we”, “our”).

By purchasing a Product from the Company, you agree to abide by these Terms and our Website Terms & Conditions, Privacy Policy, and Disclaimers (collectively, these “Terms”). If you disagree with any part of these Terms, you should not complete your purchase. In the event of any conflict between these Terms and the Website Terms & Conditions, Disclaimers, or Privacy Policy, these Terms shall control.

You must be at least 18 years of age or older to purchase from the Company.

PRODUCTS 

The Products may include access to an online, password protected platform that may include video, audio, or written lessons, templates, guides, checklists, slide decks, and/or other training materials or access to downloadable templates, guides, checklists, and/or other resources delivered via email or sharing links as further described on the sales and/or checkout pages for each Product. The specific contents of the Program are subject to change, and the Company makes no guarantees that any particular resource will be available at any given time.

From time to time, the Company will offer bonuses to individuals who purchase certain Products. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses are not guaranteed to be available for the entire lifespan of the Product and they vary depending on specific live and automated promotions throughout the year. If the offered bonus is a product that you already purchased, you will not be entitled to a refund of the purchase price for the product or any other compensation in place of the offered bonus.

PAYMENT POLICY

1. Payment Policy

In consideration for your access to the Product(s), you agree to pay for the Product(s) in full (including all applicable sales and other taxes or fees) as indicated on the sales and checkout pages for such Product(s) and for providing the Company with a valid credit card, debit card, or other payment method. 

To complete your purchase, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to the Company is true, correct and complete. 

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected including purchases made with pre-paid credit cards. The Company reserves the right to refuse or cancel your order at any time for any reason, including but not limited to product or service availability, errors in the description or price of the product or service, or errors in your order.

We may use third party services for the purpose of facilitating payment and the completion of your purchase. By submitting your information, you grant the Company the right to provide your payment information to these third parties subject to our Privacy Policy.

2. Payment Plan Option

Payments for Energy Healing Services are due in full immediately at the commencement of the session.  If payment is not received within 30 days, we have the right to send you to collections for it and report to the credit bureaus of your delinquency.  

In our programs offered, if you select the payment plan, your card will be charged the first payment at checkout in the amount indicated on the checkout page and subsequent payments will be charged on the same day of the month until all payments are made in full. 

If all eligible payment methods the Company has on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your access to the Product will be revoked immediately after the missed payment. You will be removed from the course platform if applicable and you agree to immediately cease using and delete all materials related to the Product from all your electronic devices.  You will also not receive access to future versions of or updates to the Product(s) until all payments are made in full.

If your account remains in delinquent status for longer than sixty (60) days or you initiate a chargeback, the Company reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency subject to our sole discretion until the account is caught up and in good standing.

To be clear, a payment plan is not a subscription payment model that can be canceled or a “pay in part” program where you can pay only for access to certain course materials and not others. The payment plan is a convenience that the Company offers so that you can make the price sustainable.

REFUND POLICY

There are no refunds offered for Energy Healing Sessions.  

If you realize a Product you purchased is not right for you, please email [email protected] within 14 days of your purchase, and the Company will promptly issue an instruction to our payment processor to refund your payment. A credit will be applied to your credit card or other original method of payment. The Company does not control its payment processor and will not be able to expedite any refunds. 

All refunds after the 14 days are subject to the following conditions:

To be eligible for a refund of the purchase price of a course, you will be required to demonstrate that you have completed the course and all worksheets or homework included with the course. Please submit your completed coursework along with your refund request before the deadline for refunds.

After you submit your completed coursework, the decision to grant or deny a refund request is within our sole discretion. 

If you opted for a payment plan and do not request a refund within the refund window, you are required by law to complete the remaining payments of your payment plan.

If you experience any difficulties accessing, retrieving, or downloading your purchased Product(s), contact the Company immediately at [email protected].

The Company will not, under any circumstances, issue any refunds, in whole or in part, after the refund deadline.  If you initiate a chargeback, the Company reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency at our sole discretion.

Your license to use the purchased Product and related materials is revoked immediately upon your receipt of a refund. By requesting and accepting a refund, you agree to immediately cease using and delete all materials related to the purchased Product from all your electronic devices, including but not limited to video recordings, audio recordings, forms, templates, checklists, guides, slide decks, and other resources.

Due to being a service, refunds are NOT granted for the following Product(s):  Energy Healing Sessions or personal coaching sessions.  If you have participated in any of the 1:1 coaching and energy healing sessions, the going rate per session will be deducted from your refund.

PRODUCT ACCESS & AVAILABILITY

1. Term of Access

Lifetime of the program access

Your access to the Product(s) begins upon completion of your purchase and will continue for the lifetime of the Product(s), but no less than 120 days. The Company reserves the right to discontinue any Product and terminate your access at any time for any reason. No refunds will be granted if the Product is discontinued. The Company makes no guarantees about the ongoing availability of any Product. In the event that the Company decides to discontinue any given Product, you will receive 30 days’ notice and an opportunity to download certain resources.

2. AvailabilityThe Company does not own the online course platform or community by which the Product is provided and delivered. Your access may sometimes be subject to interruption or delay outside of our control. Due to the nature of the Internet and electronic communications, we do not make any warranty that the Product or any associated resources or services will be error-free, without interruption or delay, or free from defects in design. We will not be liable to you should our course platform or community or the resources or services supplied through our course platform or community become unavailable, interrupted or delayed for any reason.

THE GROUP COACHING RELATIONSHIP

You acknowledge that the Purely-Me Program involves coaching in a group setting. Unless you purchase additional individual coaching sessions, or it is provided as a bonus, you will not have one-on-one access to any coach or private coaching sessions. You agree to behave respectfully to all other Program participants. You acknowledge that successful coaching requires an environment of trust and mutual respect. If you cannot respect other participants in the Program, Company reserves the right to terminate your access to the Program without notice and without a refund or other recourse.

You acknowledge that coaching is a team effort, and you will get out of coaching only as much as you put into it. You agree to fully participate in the Program and follow the coach’s instructions to your best ability. You agree to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the Program.

You acknowledge that you are solely responsible for creating and implementing your own decisions, choices, actions and results based on coaching calls, sessions, and interactions with the coach(es) in the Program. You agree that the Company is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the coaches or in the Program. 

You acknowledge that coaching is a comprehensive process that may involve different areas of your life, including work, finances, health, relationships, education and recreation. You agree that deciding how to handle these issues, incorporating the principles taught in the Program into those areas and implementing choices is exclusively your responsibility. 

For the benefit of all participants and to help Company improve the Program and other offerings, all group coaching sessions will be recorded, and the recording will be made available to all participants. The Company will store the recordings securely and will not publish any recording outside of the Program unless all participants agree, but Company cannot guarantee the security of any recordings.

You consent to such recording and uses of the recordings and acknowledge the risks of electronically storing and sharing such files. The Company reserves the right to use excerpts or short clips from such recordings for promotional and marketing purposes, provided such clips maintain the anonymity of program participants.

DISCLAIMER

Not Professional Advice

The information contained in the Services and Program(s) is not intended as, and shall not be understood or construed as, professional advice. The Program is for educational and entertainment purposes only. The Program should not be construed as medical, legal, financial, or any other type of professional advice. While the Company’s representatives and/or employees may be professionals and the information provided in the Program relates to issues within their area(s) of professionalism, the information contained in the Program is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

You acknowledge that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is your exclusive responsibility to seek such independent professional guidance as needed. If you are currently under the care of a mental health professional, you should promptly inform the mental health care provider of the nature and extent of the coaching relationship involved in the Program.

You acknowledge that coaching is not intended to take the place of medical advice, diagnosis, or treatment from a health care professional. Exercise, diet, and health-related matters vary from person to person. Nothing in the Program shall be considered, construed as, or used as a substitute for, medical advice, diagnosis, or treatment. Any action taken based on information or coaching provided in the Program is solely at your own discretion, risk, and liability. You should always consult the appropriate health professionals on any matter that is related to your health and well-being before proceeding with any action pertaining to health-related issues. 

The Company and its representatives and employees have done their best to ensure that the information provided in the Program is accurate and to provide valuable information. Regardless of anything to the contrary, nothing in the Program should be understood as a recommendation that you should not consult with a professional to address your particular situation. The Company expressly recommends that you seek advice from a professional.

The Company shall not be liable or responsible for any errors or omissions in the Program or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

No Professional-Client Relationship

Your purchase of the Product(s) does not create a professional-client relationship between you and the Company or any of our professionals. You recognize and agree that your purchase of the Product(s) does not create any professional-client relationship. 

Your Personal Responsibility

By using the Program, you accept personal responsibility for the results of your actions. You assume all the risk of your access to the Program and/or the Site and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to you. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Program. You understand coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended in the Program.

CONFIDENTIALITY

We will not disclose any information you provide except as set forth in these Terms and as further provided in our Privacy Policy. As a member of the Program, you may have access to a community of other members. As a condition of purchasing and participating in the Program, you agree to respect the privacy and confidentiality of other members. You agree not to share any information provided by other members outside the community unless you receive express written permission to share the information from such other member.

You further agree to respect the Company’s confidential information. The content of the Program contains our proprietary methods, forms, templates, and other information. You agree not to share the information provided to you in the Program with anyone other than the Company and other purchasers of the Program. 

You acknowledge that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between you and your coach or between you and other coaching participants are not subject to the protection of any legally recognized privilege. 

YOUR​ ​MATERIALS​ ​AND​ ​CONTRIBUTIONS

By submitting a comment, photo, video or other material(s) to the Company via the Product or otherwise, you grant to the Company a non-revocable, commercial license to republish your submission in whole or in part unless you explicitly state that we may not do so with said submission. You have no right to privacy related to your actions in accessing the Product(s) or related materials, and the Company reserves the right to disclose your participation in the same.

You must own the copyright to any image(s) you use in relation with the Product(s). You grant the Company a non-revocable, commercial license to any image(s) you submit to us by default, such as a Facebook profile photo or other profile image you voluntarily provide in accessing the Product(s), or that you provide voluntarily upon our request. Such a default or voluntary release of your image and likeness may be used for any reasonable future business use. By participating in any live group coaching calls or any other events held via video conferencing software, you consent to the recording of your participation in such calls. Such recordings will be made available inside the Program and may be used for any reasonable future business use at the discretion of the Company.

The Company is not obligated to notify you or anyone of our use in our own publications of photographs or other images that you submit to us by default or voluntarily.

INTELLECTUAL PROPERTY 

The Product(s) contain intellectual property owned by the Company, including trademarks, copyrights, proprietary information, and other intellectual property, such as text, video, graphics, design, logos, images, and the compilation thereof.  The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.  The Company reserves all rights in and to its common law and registered trademarks, service marks, copyrights, and other intellectual property rights, to all intellectual property included in the Product(s) (“IP”).  

All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

Your purchase of the Product(s) does not result in a transfer of any intellectual property to You. As a condition of your purchase and use of the Product(s), You agree to observe and abide by all copyright and other intellectual property protection. The Company grants You a single-use, non-exclusive, non-transferrable, revocable, royalty-free license to access and use the Product(s) for your personal or internal business use. You agree that You will not modify (except as such modification may be necessary for completing or filling out templates or forms for Your authorized use), publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Product(s), or offer any competing Product(s) or services based upon any information contained in the Product(s). 

The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of the IP. You agree not to delete or alter any proprietary rights or attribution notices in any of the IP. You will use the IP solely for your individual or internal business use and will make no other use of the IP without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any of the IP. The Company does not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You agree that any infringement of the Company’s IP shall result in an immediate termination of the license granted in these Terms. If you make any unauthorized use of the Company’s IP, your access to the Product(s) will be terminated immediately and you shall not be entitled to a refund of any portion of the purchase price. 

EQUITABLE RELIEF

You acknowledge and agree that in the event of a breach or threatened violation of the Company’s intellectual property rights and confidential and proprietary information by You, the Company will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms. The Company may, without waiving any other remedies under these Terms, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the mediation referenced below. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of Utah for purposes of any such action by the Company.

LIMITATION OF LIABILITY

Except as expressly provided in these Terms, the Company makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Product(s). In no event shall the Company be liable to You for any direct, indirect, consequential or special damages, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. The Company’s entire liability for any breach of these Terms, and Your sole remedy, shall be limited to the purchase price actually paid by You to the Company. 

NO WARRANTIES

WE MAKE NO WARRANTIES AS TO THE PRODUCT(S). YOU AGREE THAT THE PRODUCT(S) ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCT(S) WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE PRODUCT OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PRODUCT(S) IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

NON-DISPARAGEMENT 

If you are found to be slandering, libeling or otherwise disparaging the Company, Product(s), or related materials, your access to the Product(s) will be immediately revoked. The Company reserves the right to file a civil claim of action against you for any such damaging actions you take that materially harm the Company.

INDEMNIFICATION

You shall indemnify and hold the Company harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of your breach of any of these Terms, your use of the Product(s) or your failure to maintain the confidentiality and/or security of your password or access rights to the Product(s). You shall provide the Company with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing the Company with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent. You recognize and agree that the Company’s owners, officers, employees, shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of the Company.

FORCE MAJEURE

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, pandemic or epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

CHANGES

The Company reserves the right at any time to modify these Terms and to impose new or additional terms or conditions on your use of the Product(s). Such modifications and additional terms and conditions shall be effective immediately and incorporated into these Terms. Your continued use of the Product(s) will be deemed your acceptance of such changed terms. The changes may be listed in an area accessible to you or you may be notified by either e-mail or postal mail. If you have any questions regarding modified terms, please contact us at [email protected]

EFFECT OF HEADINGS; SEVERABILITY

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of these Terms are held to be unenforceable or contrary to law, such portion shall be construed in accordance with applicable law so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remainder of the provisions shall remain in full force and effect.

ENTIRE AGREEMENT; WAIVER

These Terms, together with the Privacy Policy and Disclaimers, constitute the entire agreement between you and the Company pertaining to the Product(s) and supersedes all prior and contemporaneous agreements, representations, and understandings between us. Any waiver by the Company of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing by the Company.

ALTERNATIVE DISPUTE RESOLUTION

You agree to notify the Company of any concerns or issues regarding the Product(s), and to give the Company an opportunity to resolve those concerns or issues. If you and the Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. You agree that your good faith participation in Mediation or other Alternative Dispute Resolution is a condition precedent to filing any civil cause of action.

GOVERNING LAW; JURISDICTION

These Terms shall be construed in accordance with, and governed by, the laws of the State of Utah, and the courts of Utah shall have jurisdiction to hear and determine any dispute arising in relation to these Terms.  You agree that any proceeding relating to the Product(s) must be filed exclusively in the appropriate courts located inUnited States of America, Utah and you submit to the jurisdiction of those courts and waive any objection based on an inconvenient forum or other reasons.

ALL​ ​RIGHTS​ ​RESERVED

​All rights not expressly granted in these Terms are reserved by the Company.

CONTACT

​If you have any questions about any term of these Terms, please contact us at [email protected]